Privacy Policy

Effective Date: 10/20/2026

RYTE Softgel Manufacturing ("RYTE," "we," "us," or "our") respects your privacy and is committed to being transparent about how personal information is collected, used, and shared through our website at www.rytesoftgels.com.

This Privacy Policy explains our practices regarding personal information collected through our website, manufacturing inquiry forms, and related business communications.

1. Information We Collect

We may collect personal information that you voluntarily provide when contacting RYTE, requesting information about our manufacturing capabilities, or submitting a manufacturing inquiry.

This information may include:

First and last name
Business email address
Company name
Telephone number
Product or formulation category
Estimated manufacturing order volume
Target product launch timeline
Project descriptions and manufacturing requirements
Communication preferences and marketing consent

We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, device information, pages visited, referring websites, and website interaction data, depending on the technologies enabled on our website.

Please do not submit proprietary formulations, confidential trade secrets, sensitive personal information, or other confidential materials through our general inquiry forms unless an appropriate confidentiality arrangement has been established.

2. How We Use Your Information

We may use personal information for the following purposes:

Responding to manufacturing inquiries and requests for information
Evaluating prospective softgel manufacturing projects
Communicating about formulation requirements, production planning, and potential business relationships
Maintaining business contact records and managing prospective customer relationships
Coordinating follow-up communications with our team
Sending company news, manufacturing capability updates, and marketing communications when you have provided the appropriate consent or when otherwise permitted by applicable law
Operating, maintaining, securing, and improving our website
Understanding website traffic and visitor interactions
Complying with applicable legal obligations and protecting our legitimate business interests

We do not require visitors to subscribe to marketing communications to submit a manufacturing inquiry.

3. Customer Relationship Management

RYTE uses HubSpot as part of its customer relationship management, form submission, and marketing operations.

Information submitted through our website may be stored in HubSpot and used by authorized personnel to manage inquiries, maintain contact and company records, and coordinate communications.

Our HubSpot account may support multiple business operations. We use business-identification information and internal processes to help distinguish RYTE manufacturing inquiries from inquiries relating to other businesses within the account.

Personal information may be accessible to authorized personnel and service providers where necessary for legitimate business operations.

4. Marketing Communications

Visitors may choose to receive marketing communications from RYTE, including company updates, manufacturing capability announcements, and other relevant information.

Where required, we obtain consent before sending these communications.

You may withdraw your consent or unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those messages or contacting us directly.

Unsubscribing from marketing communications does not prevent us from responding to an inquiry you submitted or sending necessary business-related communications.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.

Depending on the services enabled, these technologies may collect information about browsing activity, device characteristics, referral sources, and website interactions.

Certain cookies may be necessary for website functionality, while others may support analytics or marketing activities.

Where required by applicable law, we will provide appropriate notice and choices regarding the use of nonessential cookies and similar technologies.

You may also be able to manage cookies through your browser settings.

6. How We Share Information

We may share personal information with trusted service providers that assist us in operating our website and conducting business, including providers of:

Website hosting and content management
Customer relationship management
Email and business communications
Website analytics
Information technology and security services

We may also disclose information when required by applicable law, in response to lawful requests, or when reasonably necessary to protect our rights, property, or safety.

Information may be disclosed in connection with a merger, acquisition, restructuring, or other business transaction, subject to applicable legal requirements.

We do not sell personal information to third parties for monetary consideration.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain relevant business records, comply with legal obligations, resolve disputes, and protect legitimate business interests.

Retention periods may vary depending on the type of information, the nature of the business relationship, and applicable legal requirements.

When information is no longer needed, we take appropriate steps to delete, anonymize, or otherwise manage it in accordance with our applicable retention procedures.

8. Information Security

We take reasonable organizational and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Visitors should avoid submitting sensitive or confidential manufacturing information through general website forms unless appropriate safeguards have been established.

9. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the ability to:

Request information about personal data we maintain
Request access to certain personal information
Request correction of inaccurate information
Request deletion of personal information, subject to applicable exceptions
Withdraw marketing consent
Exercise other rights available under applicable privacy laws

To submit a privacy-related request, contact us using the information provided below.

We may need to verify your identity before processing certain requests and may retain information where permitted or required by law.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

RYTE is not responsible for the privacy practices or content of independently operated third-party websites.

We encourage visitors to review the privacy policies of any third-party websites they choose to visit.

11. Children's Privacy

Our website is intended for business and professional audiences and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our manufacturing inquiry process.

If we become aware that we have collected such information contrary to applicable law, we will take appropriate steps to address it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, service providers, or applicable legal requirements.

When changes are made, we will update the effective date shown at the top of this page.

We encourage visitors to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

RYTE Softgel Manufacturing

2964 Newburg Rd
Belvidere, IL 61008

Email: b.mccurley@rytesoftgels.com

Website: www.rytesoftgels.com